Returns & Exchanges

At WishCare, we want you to feel confident in your skincare journey. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy within 7 days of delivery for unused and unopened products.

1

Initiate Request

Log in to your WishCare account and visit the 'My Orders' section to select the items you wish to return or exchange.

2

Quality Check

Ensure the product is in its original packaging with all seals intact, as we cannot accept returns for products that have been opened or used due to hygiene standards.

3

Package Pickup

Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the return package.

4

Refund Processing

After our warehouse team verifies the returned items, your refund will be processed to your original payment method or issued as store credit within 5-7 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing